Arnie's Gourmet Sucks!!!

I've finally come to the conclusion that Arnie's Gourmet (out of Friendswood, Texas) sucks! They catered for my wedding on December 6, 2008. My biggest complaint is that I specifically ordered cloth napkins so that our costumes would not get stained. Not only did they neglect to bring them, but they charged me $100 and they keep bullshitting me about giving me a refund. That night the head chef had asked me if there was anything wrong, and I let him know - he even came back to me and said I would get a check in the mail. I've called and e-mailed them like a million times and I've given up, since it's almost May and I still haven't recieved a serious apology and a refund.

Both Keith and Arnie are both totally unprofessional morons, and next time I host a ball or a party - it's going to be kept simple, with food trays from Kroger! I feel that I wasted so much money on something has has caused more trouble than it was worth.

My other complaints were:

1. My wedding cake had WHITE leaves - what, did they run out of green food coloring?

2. They never bothered to call to confirm how many people would definitely be coming, so when I finally went to call him he said it was too late and I got stuck paying for 100 people when only 50 showed up.

3. There was like twice as much green beans as there was stuffing. If 100 had come, we would've been SOL.

4. He said to plan on hors d'ouevres for only 50 people. Well, 50 people came....and there was nothing left by the time I came but hungry people. Poor planning on his part. I was told by many people that there wasn't a whole lot to begin with, and they argued with me on that one.

5. I was never served any stuffing. As the bride, you'd think they would make sure of this. I was too upset to go back, as the reception had started late.

6. Some of the servers were totally unprofessional.

Next time: heavy hors d'ouevres trays from Kroger! Cheaper, faster, and probably no need to complain for a refund!